Arizona Home Backyard Patio

The Moore-MacFerren Group

Meet Your Team

The Moore-MacFerren Group is a top producing mortgage team for PrimeLending located in Flagstaff, AZ. Recognized in the top 1% of all Mortgage Originators in the United States, Erin Moore and Melissa MacFerren promote the best customer service experience by providing their clients and business partners with the expertise they require, the professionalism they expect, and the compassion they deserve. 



Production Manager, NMLS: 177569

Erin is an Arizona native that has enjoyed most of her life in the beautiful mountains of Flagstaff. After receiving two degrees from Northern Arizona University, Erin began a career in the banking industry. Since then, Erin has become a top-producing loan officer and has excelled at providing clients with the best home buying experience possible since 2000. Erin's clients consistently return to her with any mortgage needs they may have, and always have the utmost confidence in referring their friends and family to her. Erin has earned the reputation of being Flagstaff's most knowledgeable loan officer, and often teaches classes to homebuyers and real estate agents in her free time. When she's finding you the perfect mortgage, Erin enjoys spending time with her husband, their three amazing children and dogs. Also, you can occasionally find her practicing the sport of martial arts. Fun fact, Erin is a vintage Volkswagen enthusiast, and can often be seen driving around town in her 1965 VW Beetle.  



Loan Officer, NMLS: 914787

Melissa was born and raised in Arizona and re-located to Orlando, Florida in 1999, where she began her career in commercial insurance. After Melissa and her husband had their son in 2004 they decided to move home to Arizona to be closer to family. Melissa continued working in insurance for the next eight years working her way up to account executive. In 2012 Melissa decided to make a big change and join PrimeLending, working with one of the best lenders in the business, Erin Moore. Melissa enjoys helping people achieve their home ownership dreams. She strives to provide excellent service and to design each loan specifically to her client. Since being hired with PrimeLending she has earned the reputation of being extremely knowledgeable and responsive with her peers and clients. In her spare time Melissa enjoys getting outdoors with her husband and two children and occasionally their three dogs! Melissa’s other interests include reading, spending time with her family and dabbling in all varieties of music.



Loan Officer, NMLS: 2104396

Scott Higgins is a dedicated to helping homebuyers reach their goals, all while making the process simple, transparent, and enjoyable. After all, he understands that buying a home is one of the biggest financial investments you will ever make. With his magnetic approach and love of helping people, Scott doesn’t stop being your advocate just because the transaction ends. Instead, he prides himself in building lifelong relationships well after closing. As an active community member, Scott moonlights as an instructor for a youth martial arts school, whose goal is to provide outreach and assistance in the Flagstaff area. Scott has been married to his wife Erin for over 15 years, and together they share a daughter, Makenna Rae. In his spare time he enjoys cooking, hiking and spending time with his family and their dog Brandy. Throughout his career, Scott has been told there’s a similarity between Ironman and himself. It could be due to his stark resemblance to the super hero or because he’s always there to iron out any issues that pop up during your mortgage process. Either way, to Scott Higgins, you’re more than a just a number, you’re a neighbor. 


Team Line. 928-864-5846

Fax. 866-908-6592


1600 W University Ave

Flagstaff, AZ 86001

M-F 8:00 am - 5:00 pm

S-S by appointment